New York Chapter announced

We are delighted to announce that a New York chapter of Customer Futures will be launching in New York City in the coming months.

Naras Eechambadi, Ph.D. will be our Facilitator for this new group. Naras is an expert in Customer Management and Marketing, having held senior roles with Wachovia, McKinsey, AC Nielsen BASES and BBDO Worldwide. He is currently the CEO of Quaero and is on the advisory board of the CustomerThink.

The speaker for our inaugural Forum will be James (Jim) Barnes, Ph.D. Jim is an internationally-recognized author, speaker, consultant, entrepreneur and educator on subjects relating to marketing and the building of customer relationships. He will address a critical issue in managing Customer Experience – how to engage employees and intermediaries to deliver the brand promise.

Customer Futures will deliver great benefits and value to its members in New York, and there are still some places left (the group will consist of a maximum of 15 non-competing companies). Please click here to register your interest in joining or in knowing more about this opportunity. Either Naras or Peter Lavers (Managing Director of Customer Futures globally) will get back to you to discuss the benefits of membership further.

To learn more about the Customer Futures community, please click here to read our newsletter.

Peter Lavers, 22/05/2008