Customer Futures

Customer Futures

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Customer Futures
Customer Futures
AI talking to humans will be like humans talking to trees, and who benefits from the friction in user journeys?
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AI talking to humans will be like humans…

Feb 27
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Customer Futures
Customer Futures
AI talking to humans will be like humans talking to trees, and who benefits from the friction in user journeys?
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Plus: Document scanning is dead (edition 74), and while Big Tech celebrates AI profits, they're really celebrating control over your consumers

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