Hi everyone, thanks for coming back to the Customer Futures Newsletter. Each week I unpack the fundamental shifts around digital customer relationships, personal data and customer engagement. Thanks for all the feedback on the new format. This time I’m splitting out STORIES THIS WEEK (this post, covering the latest market developments) from IDEAS (a weekly perspective, coming soon). Do let me know what you think!
Customer Futures: Stories This Week
Customer Futures: Stories This Week
Customer Futures: Stories This Week
Hi everyone, thanks for coming back to the Customer Futures Newsletter. Each week I unpack the fundamental shifts around digital customer relationships, personal data and customer engagement. Thanks for all the feedback on the new format. This time I’m splitting out STORIES THIS WEEK (this post, covering the latest market developments) from IDEAS (a weekly perspective, coming soon). Do let me know what you think!