Nice analysis on the runway for consumer agents, Jamie. (BTW, I pointed my readers to it in yesterday's post). I strongly believe consumer-side agents will be the most disruptive change to consumer/brand relationships, ahead of any tech or AI. Huge risk but opportunities for brands that get it right. And only positive news for consumers. (Is there an interesting Live substack in here somewhere?) Michael Cooper
Nice analysis on the runway for consumer agents, Jamie. (BTW, I pointed my readers to it in yesterday's post). I strongly believe consumer-side agents will be the most disruptive change to consumer/brand relationships, ahead of any tech or AI. Huge risk but opportunities for brands that get it right. And only positive news for consumers. (Is there an interesting Live substack in here somewhere?) Michael Cooper