Customer Futures

Customer Futures

Share this post

Customer Futures
Customer Futures
The invasive digital profile you never agreed to, and winning at AI agents with user experience
Copy link
Facebook
Email
Notes
More

The invasive digital profile you never agreed…

Apr 24

Share this post

Customer Futures
Customer Futures
The invasive digital profile you never agreed to, and winning at AI agents with user experience
Copy link
Facebook
Email
Notes
More

Plus: Our blindspots with MCP (it’s early and complicated), and why do we pick the worst digital tool for the job?

Read →
Comments
User's avatar
© 2025 Jamie Smith
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share

Copy link
Facebook
Email
Notes
More