📌Customer Futures Events📌
Here’s a list of upcoming meetups and workshops (note that some require registration):
25th June 2025: Customer Futures Meetup - SAO PAULO
18th June 2025: Empowerment Tech Sessions: FinTech - LONDON (NOW FULL)
18th June 2025: Customer Futures Meetup - LONDON
10th June 2025: Customer Futures Meetup - BARCELONA
6th May 2025: Customer Futures Meetup - BERLIN
11th December 2024: Customer Futures Meetup - LONDON
13th November 2024: Customer Futures Meetup - SAN FRANCISCO
4th June 2024: Customer Futures Meetup - BERLIN
21st May 2024: Customer Futures Meetup - LONDON
8 February 2024: Customer Futures Meetup - COPENHAGEN
13th December 2023: Customer Futures Meetup - LONDON
25th June 2025 - Customer Futures Meetup - SAO PAULO
A new Customer Futures meetup in Brazil!
Wrap up your day with an evening of drinks and Empowerment Tech conversation! Join fellow digital leaders, innovators, strategists and technologists working at the edge of digital identity, wallets, Personal AI and customer experience.
This informal meetup is a chance to connect with the Customer Futures community, share ideas, and make new introductions in a relaxed setting.
Registration required – spaces are limited.
WHEN: Evening meetup and drinks, from 18:30
WHO: Open to everyone
WHERE: Central São Paulo - venue to be announced shortly
This event is kindly sponsored by Netbr.
18th June 2025 - Empowerment Tech Sessions: FinTech - LONDON (FULL)
Join us for a special in-person afternoon exploring how Empowerment Tech is reshaping the future of FinTech.
Note: there will be limited spaces, you need to sign up:
<< THIS SESSION IS NOW FULL >>
This interactive session brings together leaders from across finance, identity, wallets, and customer experience to unpack what’s next when individuals have more control over their data, decisions, and digital tools.
Co-hosted by Jamie Smith (Customer Futures) and Erin McCune (Forte Fintech), we’ll dive into the trends, map opportunities, and run breakout discussions on the most urgent - and most promising - shifts facing the sector.
Here’s what to expect:
A fast-paced 101 on Empowerment Tech and AI Agents: what’s happening, why now
FinTech market insights: what top teams are seeing on the ground
Use cases: what an “empowered customer” looks like in practice
Breakouts: facilitated group discussions on real-world challenges and emerging opportunities
This won’t be a lecture - it’s a hands-on, collaborative afternoon. Expect fresh insights, sharp conversations, and new connections.
Whether you're a founder, operator, strategist or investor, this is a chance to connect with peers, challenge your assumptions, and shape what comes next.
Attendance will be strictly limited to keep the discussion focused and valuable.
WHEN: 18th June 2025, 15:30-18:00
WHO: Anyone interested in the future of digital finance, identity, wallets, and customer experience - registration required
WHERE: Near Waterloo, London (venue will be confirmed with your registration).
NOTE: This workshop will be followed by the Customer Futures London Meetup at 18:30 - details below.
18th June 2025 - Customer Futures Meetup - LONDON
Another Customer Futures London meetup!
Join us for an informal evening with the Customer Futures community - an open invitation to connect, share ideas, and meet others shaping the future of digital identity, data, and empowered customer relationships.
WHEN: 18th June 2025, from 18:30
WHO: Open to everyone
WHERE: Brewdog Waterloo, (below) Waterloo Station, 01 The Sidings, London, SE1 7BH
10th June 2025 - Customer Futures Meetup - BARCELONA
Our first Customer Futures meetup in Spain!
We’re bringing the Customer Futures community to Barcelona for a relaxed evening of drinks, ideas, and conversation.
Join fellow innovators, technologists, and changemakers to explore what’s next in digital identity, data ownership, and customer empowerment. Join us for a drink, and some great company.
WHEN: 10th June 2025, from 18:30
WHO: Open to everyone
WHERE: Main bar, Torre Melina, Gran Meliá Hotel, Av. Diagonal, 671, Les Corts, Barcelona