Sitemap - 2024 - Customer Futures
A personal AI flop, giving Empowerment Tech to kids, and Apple opens up NFC
There are two huge gaps in the digital economy... and no-one is talking about it
75% of advertising is wasted, and who is going to dominate in identity wallets?
The five big things that Web3 is missing, and how Empowerment Tech will make our lives better
Here's the mistake you're making with customer engagement: offering one-way trains, not digital cars
“Ripping” IDs Should Go the Way of CDs, Klarna's AI Assistant and the Future of Loyalty
Data portability is about compliance… we need to follow the money to empowerment
Customer Futures Perspective: Personalisation - it's only a matter of time... and of moments